Privacy Policy

Last Updated: 10-09-2024

At Ottochem Perfumes, your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://ottochemperfumes.com. Please read this policy carefully to understand what we do with your personal information.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of personal information:

a. Personal Information You Provide:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via our payment gateway – we do not store card details)

  • Account information (if you create an account)

b. Automatically Collected Information:

  • IP address

  • Browser type and version

  • Device type

  • Pages you visit and time spent on each page

  • Referring URL

We use cookies and similar technologies to collect this data. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your orders

  • Send you order updates and customer support messages

  • Respond to your inquiries or requests

  • Improve our website and shopping experience

  • Send marketing communications (with your consent)

  • Detect and prevent fraud or abuse

  • Comply with legal obligations

3. Sharing Your Information

We value your privacy and will never sell your information. However, we may share your data with trusted third parties to operate our business effectively:

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping and delivery partners

  • Email and marketing services

  • Analytics and site performance tools (e.g., Google Analytics)

  • Legal or regulatory bodies, when required by law

Each partner is required to handle your data securely and only for the purposes specified.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access the information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Object to certain types of data processing

  • Request data portability

To exercise any of these rights, please contact us at sales@ottochemperfumes.com.

5. Data Security

We implement appropriate security measures to protect your information. All transactions are encrypted via Secure Socket Layer (SSL) technology. While we take all reasonable steps, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. You may request the deletion of your data at any time.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Ottochem Perfumes
📧 Email: sales@ottochemperfumes.com
🌐 Website: https://ottochemperfumes.com